Cookie Policy

How Clarion Events uses cookies on its websites

We use cookies and similar tools across our websites to improve their performance and enhance your user experience. This policy explains how we do that.

What are cookies?

Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. Web beacons or other similar files can also do the same thing. We use the term “cookies” in this policy to refer to all files that collect information in this way.

There are many functions cookies serve. For example, they can help us to remember your username and preferences, analyse how well our website is performing, or even allow us to recommend content we believe will be most relevant to you.

Certain cookies contain personal information – for example, if you click to “remember me” when logging in, a cookie will store your username. Most cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use our websites, or a user’s general location.

What sort of cookies do Clarion Events use?

Generally, our cookies perform up to four different functions:

  1. Essential cookies

Some cookies are essential for the operation of our website. For example, some cookies allow us to identify subscribers and ensure they can access the subscription only pages. If a subscriber opts to disable these cookies, the user will not be able to access all of the content that a subscription entitles them to.  Other essential cookies include the ability to add Items to a Shopping Basket and to enable the Checkout process.

  1. Performance Cookies

We utilise other cookies to analyse how our visitors use our websites and to monitor website performance. This allows us to provide a high quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. We might also use these cookies to highlight articles or site services that we think will be of interest to you based on your usage of the website.

  1. Functionality Cookies

We use functionality cookies to allow us to remember your preferences. For example, cookies save you the trouble of typing in your username every time you access the site, and recall your customisation preferences, such as which regional edition of the website you want to see when you log in.

We also use functionality cookies to provide you with enhanced services such as allowing you to watch a video online or comment on a blog.

  1. Behaviourally Targeted Advertising Cookies

Clarion Events and our advertisers use cookies to serve you with advertisements that we believe are relevant to you and your interests. For example, if you read a number of articles on motoring on topgearlive.com or on other sites, a car manufacturer might infer you are interested in this topic and serve you with its car advertisements. You might see these advertisements on topgearlive.com and on other sites that you visit. However, we do not tell our advertisers who you are.

Does anyone else use cookies on Clarion Events websites?

Advertisers sometimes use their own cookies to provide you with targeted advertising. For example, advertisers may use a profile they have built on sites that you have previously visited to present you with more relevant advertisements during your visit to one of our websites. We believe that it is useful to our users to see advertisements that are more relevant to their interests. If you are based in the European Union and would like to learn more about how advertisers use these types of cookies or to choose not to receive them, please visit www.youronlinechoices.eu. If you are based in the United States and would like to learn more, please visit http://www.aboutads.info/choices/.

We also use or allow third parties to serve cookies that fall into the four categories above. For example, like many companies, we use Google Analytics to help us monitor our website traffic. We may also use third party cookies to help us with market research, revenue tracking, improving site functionality and monitoring compliance with our terms and conditions and copyright policy.

Can a website user block cookies?

As we’ve explained above, cookies help you to get the most out of our websites.

The first time you accessed our website after 22 May 2012, you should have seen an overlay which explained that by continuing to access our site, you are consenting to our use of cookies.

However, if you do wish to disable our cookies then please follow the instructions on our “How to Manage Cookies” page.

Please remember that if you do choose to disable cookies, you may find that certain sections of our website do not work properly

Do we track whether users open our emails?

Our emails may contain a single, campaign-unique “web beacon pixel” to tell us whether our emails are opened and verify any clicks through to links or advertisements within the email. We may use this information for purposes including determining which of our emails are more interesting to users, to query whether users who do not open our emails wish to continue receiving them and to inform our advertisers in aggregate how many users have clicked on their advertisements. The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, you should select to receive emails from us in plain text rather than HTML.

More Information

More detail on how businesses use cookies is available at www.allaboutcookies.org.

If you have any queries regarding this Cookie Policy please contact our Privacy Officer by e-mail at r.brewster@theenergyexchange.co.uk

Cookie Management

As we explain in our Cookie Policy, cookies help you to get the most out of our websites.

If you do disable our cookies you may find that certain sections of our website do not work. For example, you may have difficulties logging in or viewing articles.

How to disable behaviourally targeted advertising cookies behaviour

If you are concerned about behaviorally targeted advertising cookies (which serve you advertisements based on your use of FT.com and other websites), users based in the European Union can visit www.youronlinechoices.eu and users based in the US can visit http://www.aboutads.info/choices/ to opt out of these third party cookies.

The above websites are not Clarion Events sites and we are not responsible for their content.

How to enable and disable cookies using your browser

Google Chrome

Microsoft Internet Explorer 6.0, 7.0, 8.0

Mozilla Firefox

Opera

Safari on OSX

All other browsers

Please look for a “help” function in the browser or contact the browser provider.

Security

We take the security of your information very seriously and we endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose on-line. You accept the inherent security risks of providing information and dealing on-line over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

General

You have the right to see personal data (as defined in the Data Protection Act) that we keep about you, upon receipt of a written request (see details below) and payment of a fee (currently £10). If you are concerned that any of the information we hold on you is incorrect please contact us (see details below).

Please be aware that our site may link to other web sites which may be accessed through our site. We are not responsible for the data policies or procedures or the content of these linked web sites. In order to protect you, our customers and us from fraud, we may use and disclose or verify information that we obtain from making identity checks and other information in our customer records, for the purposes of fraud prevention and detection.

How can I get my name removed from a Clarion Events mailing list?

Each mailing (including by email or mobile messaging) we send you will contain details of how you can unsubscribe. Please follow unsubscribe instructions or send an email to privacy@clarionevents.com with the word ‘remove’ in the subject line and the email address that you wish to be removed within the email, and wherever possible specifying the exact mailing that you do not want to receive or post your request to The Data Manager, Clarion Events Ltd, Fulham Green, Bedford House, 69 – 79 Fulham High Street, SW6 3JW, UK. Please note that it may take up to 28 days to action your request.

How do I change any details stored on the Clarion website?

To change any of your registered details, email privacy@clarionevents.com with the word “Change” in the subject line with your existing details and your new details or post your original details and changes to The Data Manager, Clarion Events Ltd, Fulham Green, Bedford House, 69 – 79 Fulham High Street, SW6 3JW, UK.

For further information about Clarion Events please read our terms and conditions.

Contact Us

If you have any comments or queries in connection with our privacy policy, please contact us at: privacy@clarionevents.com or write to The Data Manager, Clarion Events Ltd, Fulham Green, Bedford House, 69 – 79 Fulham High Street, SW6 3JW, UK.

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