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Event Terms and Conditions
CONFIRMATION:
Our official confirmation, invoice and hotel booking details will be emailed
to you within 3 days of receiving your registration.
PAYMENT:
Payment of the full delegate fee is due 14 days after the invoice date, or
immediately, if the registration is made within one month of the event. Our
invoice will show your registration fee in three currencies: UK Pounds, Euros
and US Dollars. Our full bank account details are on the invoice.
Please note your booking is valid only after full payment is received. We recommend
you check with your Finance Department that payment has been made before traveling
to the conference.
CANCELLATIONS:
Made one month prior to the start of the conference will be refunded less a 50%
administrative charge. Refund will be made after the conference.
Made within one month of the start date of the conference will receive no refund.
Substitutes are acceptable at any time.
FORCE MAJEURE:
Please note that in case of force majeure The Energy Exchange Ltd is relieved
of all obligations. Force majeure includes any circumstances beyond the
will of The Energy Exchange Ltd, that impedes permanent or temporary compliance
with the obligations, such as ‘acts of god’ including war, danger
of war, government regulations, revolts, strikes, transportation difficulties,
fire or severe disturbances affecting the conference organisation or its suppliers.
CUSTOMER SERVICES/ACCOUNTS ENQUIRIES:
For questions concerning your registration, attendance, visa support and invoice
payments, please contact our Customer Services Department:
Tel: + 44 (0) 1242 529 090
Fax: + 44 (0) 1242 529 060
Email: a.andrejeva@theenergyexchange.co.uk
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